كوتشي فاشون شمواة ممزوج بقماش شبكي جيد التهوية حريمي

Sent this email on. 11th if June and received no response

Dear team,

I'd like to bring your attention to an incendient that happened yesterday.

I ordered 2 sneakers from your website and received them yesterday, one was in perfect condition and the other was torn from the front.

Of course, I couldn't return it with the courier as it was sent over by bosta shipping company so the courier had nothing to do with such a damage.

Attached to this email, you can find a picture of the damaged shoe.

Please, I need a pair of the same sneakers size 41 in a perfect condition as this is definitely not the service that your brand aims to provide

good materials & good dealing with customers

W072/1 - Sportive Sneakers , From Knit Textile For Women